Pre-arrival information for Postgraduate Offer Holders

Welcome to this online chat event designed to provided pre-arrival information for students starting a postgraduate course in September 2019.

You can find out more on what to do before you arrive including practical matters (such as what to pack and when you arrive in Birmingham).

We are looking forward to welcoming you to our beautiful campus. Your first few weeks will be busy, but make sure you are aware of the services and opportunities we offer to help you get the best out of university life. Please take a look through the Welcome website to make sure you haven’t missed any essentials.

Find out more about this opportunity by watching the videos and by participating in the live Q&A. Members of the University’s recruitment teams will be online between 13:00-15:00 to answer any questions you may have about starting in Birmingham.

Members of the Postgraduate Admissions Team will also be available to answer any last minute questions you may have about your application.

View Welcome Week Information

View related Virtual Tour

Speaker profiles

  • Postgraduate Recruitment Team

    Members of staff from our college recruitment teams will be available online (Live Q&A 13:00-15:00)

  • Postgraduate Admissions Team

    Representatives from the Admissions Team will be online to answer any last minute questions about your application (Live Q&A 13:00-15:00)

Q&A Archive

These were the questions asked during the Pre-arrival information for Postgraduate Offer Holders live event.
Lilian asked:

How to you proof to a private landlord that you’ll be receiving a bursary to secure accommodation?

Rose replied:

Hi! If it is a private landlord then it is up to their discretion and depends on their requirements. I would recommend getting in touch with the landlord directly to explain the situation and to provide evidence when you have it, that you are going to have a bursary. Then if you need to make a later rent payment they may accept a guarantee, but it would be up to them!

Many thanks,


Lilian asked:

How long does the dfe takes to inform you on your eligibility for bursary?

Rose replied:

Hi Lilian,

As this is administered by the Department for Education, I can’t give a specific answer, so it would be best to check on their websites via this link. There is information on here about eligibility and applications!

Filip Surma asked:

Hi Rose. I am curious about health insurance. In Poland, every student has free health insurance but I am not familiar with how it works in the UK. Do I need to but it or is it free?

Rose replied:

Currently as a EU student you would have access to free healthcare!

I’d advise you keep checking our EU information pages here which will be updated with any changes to this with Brexit, as this may mean you would need to pay an NHS surcharge as International students currently do.

But for now you have access to free health care! Health insurance isn’t included for free but you may not need it as you have access to free medical services.



We’ve come to the end of our Q&A session today. Thank you very much to everyone who took part – I hope we managed to be of assistance and provide the information that you were looking for.

We will hold many more of these online chat events over the coming months so please check now and again to see what we’ve got lined up for the future. We look forward to welcoming you to the University in September. You can find more information about Welcome Week and arriving at the University here.

Emily asked:

Hiya, I have just graduated and sent in a photocopy of my degree certificate and transcript to show that I’ve made my course’s offer conditions. It mentions on the website about getting the photocopy verified. Is this neccessary or is a photocopy of both which show the university’s stamp on already okay? Thank you

Rose replied:

Hi, thanks for your question!

A verified/certified copy of a document means that a photocopy of the original document has been taken and then subsequently stamped with a verification stamp by a recognised body.  Examples of a recognised body are – the organisation, school, college or university who awarded the qualification.  They must have seen the original document in order for a copy to be taken and then certified with a business stamp and signature.

Therefore I think it is okay as long as it has a verification stamp on it!