Pre-departure Briefing for EU Offer Holders

This online chat event is designed to provide information to students travelling to the UK. You can get country specific information from your country page on our website. You can find out more on what to do before you arrive including practical matters (such as what to pack and when you arrive in Birmingham).

Anja (Postgraduate Recruitment Advisor – EU) will be online between 14:00-16:00 to answer any questions you may have about arriving in Birmingham during the Live Q&A.

We are looking forward to welcoming you to our beautiful campus. We understand that living and studying in another country will be a very exciting experience, but we also know that you may find elements of it challenging at times. Your first few weeks will be busy, but make sure you are aware of the services and opportunities we offer to help you get the best out of university life. Please take a look through the Welcome website to make sure you haven’t missed any essentials.

There is plenty of information on the campus, facilities and how to get around.

We have a number of EU student ambassadors and alumni who you can contact through our ask us pages. You are very welcome to ask them any questions you might have about what it’s like to study at Birmingham or make the transition to living and studying in the UK.

We look forward to welcoming you in September!

Related Content

View Welcome Week Information

View related Virtual Tour

Speaker profiles

  • Anja Benedikt

    Anja is a postgraduate recruitment advisor for the EU. (Live Q&A 14:00-16:00)

Q&A Archive

These were the questions asked during the Pre-departure Briefing for EU Offer Holders live event.
Florian Burkert asked:

Sorry for asking again, but if I had completed the online registration than I need nothing more to do befor arraving at the campus and I can get my ID card with my passport?

Anja replied:

Hi Florian,

no worries at all. Indeed, if you have completed the online registration, then there would be nothing more to do in terms of registration before arriving on campus to pick up your ID card. I can also offer to send you some answers to frequently asked questions if you like. If you send me an email (, I would be happy to pass this on to you, which may clarify and help with some more upcoming issues.

We’ve come to the end of our Q&A session today. Thank you very much to everyone who took part – I hope we managed to be of assistance and provide the information that you were looking for.

We will hold many more of these online chat events over the coming months so please check now and again to see what we’ve got lined up for the future. If you’d like to visit our campus (in real life!), our next Postgraduate Open Day will take place on Saturday 23 November 2019. We also run bespoke campus tours throughout term time and Cafés at which you can meet current students.

Nikos Mergoupis asked:

Hello, I just want to ask when are we are going to know the results of our accomodation . Thank you.

Anja replied:

Hi Nikos,

thank you for your question. LIVING (Accommodation services) usually attempts to get the decisions out by mid-August, since the application deadline is 31 July, but they can sometimes get delayed by a couple of weeks. Please also note that you will only receive an offer for accommodation if you hold an unconditional offer for your course. Hence, it is paramount that you try to get the unconditional offer as soon as possible so that when they are making their distribution of rooms that you are included. Otherwise, if for administrative reasons, you will only be able to obtain an unconditional offer after the beginning of August, I would advise that you contact LIVING and explain this to you, as they have included candidates with conditional offers (yet who have applied by the deadline) in their system of distribution. If you have not heard anything from them by 20 August in either case, I would advise that you give them a quick phone call and follow up on your status by having your student ID number ready to hand.

I hope this information helps.

Florian Burkert asked:

Thank you for your answer, what does unconditional offer from admissions meen? It is the same as the VRS invitation letter?

Anja replied:

Hi Florian,

I am not sure what you mean by VRS invitation letter, possibly something relating to visas? As an EU student, you will not require a visa and hence no invitation letter. The unconditional offer letter is separate. It is in its form exactly as the conditional offer letter, only that it is then literally unconditional and does not list any conditions anymore. With the creation of the unconditional offer letter, automatically a username and registration for you will be created on our system. This means that within 48 hours of receiving the unconditional offer letter, that you should receive an email to your personal email account used in the application, which invites you to complete the online registration and with this step to formally enrol (inscribe) onto your course. This however is usually referred to as registration email.

I hope this information clarifies the issue.

Georgia asked:

Hello. I want to ask some questions. First of all, when you already hold a conditional offer and you finally meet the requirements is it 100% sure that you will have an unconditional offer? Secondly, they asked me to send my priginal degree and transcripts. Will I have them back again if I ask to???

Anja replied:

Hi Georgia,

thank you for your questions. Yes, the conditional offer is like a contract, and as long as you meet the listed conditions, you will also receive an unconditional offer for sure. You do not necessarily need to post the original certificate and transcript, but certified copies would work as well. Certified copies are copies of your qualification(s), but that carry an original stamp on them; meaning that the secretary or registry office has stamped them or verified them. Usually institutions offer providing several editions of verified copies (although against a fee). Lastly, as an EU student, you could also have your documents verified online. In this case, your institution will have to send an email with your qualifications attached from an institutional email account such as registry directly to our admissions office.

For further information regarding this procedure, you can also view the application guidance notes.

I hope this answers your questions.